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Frequently Asked Questions

We’ve compiled answers to some of the most common questions about Ownwell®

OwnBio® Microbes

  • OwnBio® is a bio-based cleaning solution designed for professional environments.
    It uses carefully selected microorganisms to support daily cleaning by helping maintain balanced surface hygiene over time.


    Unlike conventional chemical cleaning, bio-based cleaning works with natural biological processes rather than relying on high chemical intensity.

  • No. OwnBio® is not a disinfectant and does not claim to kill pathogens.


    OwnBio® supports cleaning by introducing beneficial microorganisms that help break down organic residues between cleaning cycles.
    For environments requiring disinfection, additional methods must be used.

  • In most professional environments, users experience immediate visible cleaning results comparable to traditional chemical cleaning.


    In areas with long-term chemical overdosing or residue build-up, it may take a few cleaning cycles for bio-based cleaning to fully stabilise surfaces.

  • Yes. OwnBio® uses Class 1 microorganisms, which are non-pathogenic to humans, animals, and plants.


    When used according to instructions, it is safe for:
    •    Daily professional cleaning
    •    Staff handling
    •    Public and commercial environments

  • Yes. OwnBio® tablets are Swan Ecolabel certified, confirming compliance with strict environmental, health, and performance criteria.

Water Filtration & Cleaning Performance

  • Water quality varies widely between locations and directly affects:

     

    • Cleaning consistency

    • Dosing accuracy

    • Surface results

    • Equipment wear


    Unstable water conditions are a common cause of overdosing, rework, and inconsistent cleaning performance.

  • Ownwell® Lite is a water stabilisation solution for professional cleaning, designed to reduce variability in water quality.

    It creates predictable cleaning conditions and makes bio-based cleaning easier to adopt, evaluate, and scale.

    • Ownwell® Lite: Low-risk entry solution for daily cleaning and floors

    • OwnPro®: Advanced reverse osmosis water filtration system for demanding sites and multiple applications

    Both systems are designed to work with OwnBio® bio-based cleaning tablets.

  • OwnPro® is recommended for:

    • Sites with hard water (high calcium content)

    • Locations with multiple cleaning applications

    • Customers seeking maximum consistency across sites

  • OwnBio® performs best when used with stabilised or filtered water.


    Using untreated water may increase variability in results and reduce long-term consistency, especially in hard water areas.

  • No. Ownwell® Lite and OwnPro® are designed to work with existing cleaning routines, machines, and workflows.

    The goal is to stabilise input conditions — not add complexity.

  • Yes. Stabilised and filtered water helps:

    • Reduce scale build-up

    • Protect machines

    • Lower maintenance costs

    • Extend surface lifespan

  • Yes. OwnPro® supports professional laundry and textile cleaning and can be used across multiple locations.

    We recommend discussing site-specific requirements with an Ownwell expert.

  • Many customers start with Ownwell® Lite and later scale to OwnPro® if needed.


    A controlled pilot is often the most reliable way to evaluate performance under real operating conditions.

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If you need guidance or information on implementation, performance, compatibility, or any other aspect, our team is ready to assist.

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